Secretary/Receptionist 

Immediate Supervisor: Assistant Superintendent of Operations / Chief Human Resource Officer 

Essential Duties & Responsibilities 

1. Answer main administration building phone line and provide information/assistance to callers 
2. Serve as receptionist for administration building front desk or Superintendent's Office 
3. Provide secretarial support the Central Office Department and Superintendent's Office 
4. Screen incoming phone calls and direct the appropriate department 
5. Connect in-person visits to the appropriate department 
6. In the absence of mailroom staff, the front desk secretary will sign and receive packages 

Qualifications 

1. High School diploma or equivalency required, associate's of bachelor's degree preferred 
2. Exceptional customer service skills
3. Strong written and verbal communication skills 
4. High level of proficiency with technology 
5. Willingness and ability to learn new technology skills 
6. High degree of  accuracy and attention to detail 
7. Ability to work as a team player
8. Ability to adapt to changing work priorities 
9. Ability to effectively meet and interact with diverse groups, work cooperatively with others and handle stressful situations. 
10. Ability to work with constant interruptions 
11. Ability to maintain confidentiality 
12. Must demonstrate the ability to manage multiple tasks with continued attention to detail 
13. Effiency in "the use of emails" and Google suite 
14. Ability to de-esculate people in crisis